Hong Kong & South China

Ocean Network Express Live Chat services is now available on our HKSPRC local site.

We offer several options via our Live Chat service for some of the queries regarding Imports and Exports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours for Hong Kong and Guangdong are 9:00 AM - 5:45 PM, Fujian are 9:00AM - 5:30 PM (HKG) Monday - Friday.    

• Export - Booking Management
• Export - Container Management
• Export - Reefer & Special Commodity Management
• Export - Track & Trace
• Export - Vessel Schedule & Cut off
• Export - Documentation
• Export - Inland Transportation
• Export - Claims
• Export - Disputes
• Export - Invoice & Charges
• Export - Last Free Day / Demurrage & Detention
• Export - Account / Contract Inquiry
• Export - Rates & Quotation Inquiry
• Export - ONE QUOTE Support
• Export - Ecom Tech Support
• Export - Mobile App Enquiry
• Export - Others
• Import - Arrival Notice
• Import - Cargo Release
• Import - Delivery Order
• Import - Change of Destination
• Import - Re-Export Docs
• Import - Retain on Board
• Import - General Support

Please click the icon in the lower right-hand corner to start chatting!