What are cookies?
A cookie is a small text file that a website saves on your computer or electronic device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you do not have to re-entering them whenever you come back to the website or browse from one page to another.
The Cookies We Use
We use cookies that are strictly necessary for the functioning of our website. These cookies are activated by default and do not require your consent.
For cookies which are not strictly necessary such as marketing cookies, functional cookies and statistics cookies, we would require your consent before saving it on your computer or electronic device.
Strictly necessary cookies
Strictly necessary cookies enable basic website functions, such as page navigation and access to secure areas. They do not store personal information. You may remove them through your browser settings, however, doing so may affect the proper functioning of the website.
| Type of Cookie | Source | Duration | Description |
|---|---|---|---|
| RT | one-line.com mPulse/Boomerang | 7 days | Contains user session info generated by mPulse/Boomerang |
| accessToken | one-line.com | 2 hours | Access token for authentication |
| refreshToken | one-line.com | 2 hours | Stores token used to renew authentication |
| sessLocale | one-line.com | 1 year | User's selected language preference |
| usrCntCd | one-line.com | session | User's country code for pricing/shipping |
| loginType | one-line.com | 1 year | Authentication method identifier (okta/standard) |
| expiresAt | one-line.com | 2 hours | Access token expiration timestamp |
| expiresRefreshAt | one-line.com | 2 hours | Refresh token expiration timestamp |
| code_verifier | one-line.com | session | user login PKCE security code |
| AIC_SSO_USER | one-line.com | 2 hours | user login info |
| SSESSd | one-line.com | session | drupal session identifier for server-side state |
| acw_tc | one-line.com | 30 minutes | Used by Alibaba Cloud's Load Balancer to maintain session stickiness |
| CountryPopup | one-line.com | 6 months | Used to save the status of country popup |
| SelectedCountry | one-line.com | 6 months | Used to save the selected country from country popup |
| JSESSIONID | one-line.com | session | Maintains user sessions on the website. |
| AKA_A2 | one-line.com | 1 hour | Session cookie for content delivery optimization |
| isPin | one-line.com | session | Stores navigation menu display preference. |
| hide_livechat_img | one-line.com | 6 months | Used for Live Chat tracking |
| cookieyes-consent | one-line.com | 1 year | Cookieyes |
| cookieyes-consent | Cookieyeys | 6 months | Cookieyes Cookie |
| __cf_bm | Cloudflare | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| _cfuvid | Cloudflare | session | Cloudflare sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services |
Marketing cookies
Marketing cookies allow us to show you relevant advertisements and send you personalized offers, such as exclusive discount codes and promotions.
| Type of Cookie | Source | Duration | Description |
|---|---|---|---|
| pi_opt_in | one-line.com Pardot | 1 year | Stores marketing tracking consent status |
| pardot | one-line.com Pardot | 1 year | Session cookie used for logged-in users or active sessions to maintain state. |
| lpv* | one-line.com Pardot | session | Pardot (Tracking cookie for landing page views). |
| visitor_* | one-line.com Pardot | 1 year | Identify visitors for Salesforce |
Functional cookies
Functional cookies remember your preferences, such as language or region, and help personalize your experience.
| Type of Cookie | Source | Duration | Description |
|---|---|---|---|
| Language | one-line.com | 6 months | Used to save the site language preference |
| RecentlyCountry | one-line.com | 6 months | Used to save the last visited country |
| Drupal.visitor.autologout_login | one-line.com | 6 months | Used to force a logout of the back-end user. |
Statistics cookies
Statistical cookies help us understand how visitors use our site so we can improve performance and user experience.
| Type of Cookie | Source | Duration | Description |
|---|---|---|---|
| _ga_* | Google Analytics | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage. |
| _ga | Google Analytics | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage. |
| _cs_id | ContentSquare | 1 year 1 month | User Identifier for Contentsquare tracking |
| _cs_s | ContentSquare | 1 hour | Session data for Contentsquare tracking |
| _cs_c | ContentSquare | 1 year 1 month | Consent status for Contentsquare tracking |
| __utma | Google Analytics | 2 years | Unique visitor identifier for analytics. |
| __utmc | Google Analytics | session | Session activity for analytics |
| __utmz | Google Analytics | 6 months | Traffic source for analytics |
| __utmb | Google Analytics | 30 minutes | Session activity for analytics |
| _dd* | ContentSquare | 4 hours | Contentsquare cookies |
| gbuuid | jsDelivr | 1 year | Assigns user ID for A/B testing experiments |
| _hp5_ | Heap | 1 year | Used for Heap tracking |
| _cs_* | ContentSquare | 13 months | Used for Contentsquare tracking |
| _hp2_* | Heap | 1 year | Used for Heap tracking |
| _dc_gtm_* | Google Analytics | session | Used for Google Tag Manager tracking |
| _dd_s | Datadog | 6 months | Datadog - Tracks user sessions to monitor website performance and errors. |
| _clck | Cookieyes | 1 year | Persists a unique user ID to recognize returning visitors across sessions. |
| _clsk | Cookieyes | 1 day | Groups multiple page views into a single recording/session for heatmaps. |
| _hjSession* | Cookieyes | 30 minutes | Holds current session data to ensure interactions are attributed to one visit. |
| _hp5_event_props.* | Heap | 1 year 1 month | Heap Analytics sets this cookie to determine valid cookie domains. |
| _hp5_let.* | Heap | 1 year 1 month | Heap Analytics sets this cookie to determine valid cookie domains. |
| _hp5_meta.* | Heap | 1 year 1 month | Heap Analytics sets this cookie to determine valid cookie domains. |
| __utmt_* | Google Analytics | 10 minutes | Used for Google Analytics tracking |
| _ga | Pushy | 2 years | Used for Google Analytics tracking |
| _ga_* | Pushy | 2 years | Used for Google Analytics tracking |
How to Change My Cookies Preference?
If you would like to change your cookies preference, and you wish to withdraw your consent to any non-essential cookies, please change your preferences in the ‘Manage Cookies’ tab at the bottom of our website or delete, block or disable cookies via your web browser settings.
If you do this, however, you may have to manually adjust some preferences every time you visit our website and some services and functionalities may not work.
Changes to the Cookies Policy
This Cookies Policy may be amended from time to time. We will always keep the updated version of this Cookies Policy on our website stating the date of the latest version at the bottom of this page.
Contact details
Questions or concerns regarding this Cookie Policy may be directed to us. Our full details are:
Full name of legal entity: Ocean Network Express Pte. Ltd.
Data Protection Officer: Allan Ang, Data Protection Officer
Email Address: data.privacy@one-line.com
Postal Address: 7 Straits View, #16-01 Marina One East Tower, Singapore, 018936
