The New enhanced “ONE QUOTE” enables customers to receive an instant quotation and place bookings easily anytime, anywhere!

The speed and flexibility of the system will provide shippers with an efficient and streamlined booking experience in today's fast paced environment.

Customers can track numerous shipments by B/L, Booking, or Container number using "TRACK & TRACE" View the shipment's current position as well as a history of previous shipments.

View the event status of all your loaded shipments in the Visibility Summary, and store your shipments to My tracking for convenient access.

Active Shipments defaulted within 2 weeks from current date can be further customized using the filter option and arriving & departing shipments can be extended to a maximum of a one month view.

The Mini Dashboard is a powerful tool that offers you a convenient and comprehensive overview of your latest booking statuses, shipping instructions, and bills of lading. With just a glance, you can access key information, facilitating efficient management of your shipments and streamlining the decision-making process. 

Stay in control and make informed choices with the Mini Dashboard, optimizing your shipping operations for enhanced productivity and success.

Customers can access the latest vessel schedule updates from ONE directly on the app. “SCHEDULE” can be searched using parameter such as Port to Port, Port Information or Vessel Name.

Customer can also expand the results to get more information such as Terminal Information, Service Lane, arriving, Berthing, Departure Time/Status and Port Cut off time.

Customers can leverage on newest feature - Eco Calculator to calculator carbon dioxide (CO₂) emissions from ONE’s operating vessel.

The Eco Calculator enables you to filter emissions by type, container type and cargo volume with preferred unit type. It provides the total distance and total CO₂ emissions from Place of Receipt to Place of Delivery, including door locations.

For more information, the Frequently Asked Questions can be found here.

Our mobile starter kit empowers users with valuable insights into their shipments, enabling informed decision-making. With this feature, you can effortlessly:

• Track Shipment Status across all booking channels in real-time.
• Access comprehensive Shipment Details, encompassing the shipment lifecycle, trip information, documentation, and container specifics.
• Stay in control of your shipments with this powerful tool, ensuring streamlined operations and better outcomes for your business.

Through “LIVE CHAT”, customers can connect with live chat support for quick responses on their queries. Operating hours for live are determined by the business hours of the respective countries.

“CORPORATE NEWS” provides access to ONE’s News articles, Customer Advisories, Press Releases and CSR News. Through this feature, customers can get an information updates via a push notification alert.

“NOTIFICATION” on subscription done via eCommerce will be captured directly on the Notification Page of Mobile App. This removes the hassle looking out for notifications via email and then heading to the app.

Notification alerts will also be provided via Push notification on the Customer’s chosen device.

This features allows Customer to submit “VGM” weight information using either of the 2 methods listed below after which, ONE submits VGM information to Port of Load Terminal within a certain timeline.

Method 1: Submission of actual VGM weight

Method 2: Submission of Cargo Weight which the system will calculate an estimated weight using the formula: Cargo Weight + Container Tare Weight

“GLOBAL DIRECTORY” provides the contact details of ONE Offices worldwide.

“FAQ” provide a set of most asked questions and answers in relation to using the various functions on the mobile app.